Privacy Policy
Effective date: January 1, 2026
Who we are
Pushnest Tilecraft provides training related to ceramic, porcelain, and stone tiling. Our website is operated at pushnest.bond.
Information we collect
- Account details you choose to provide (name, email).
- Course activity and progress metrics.
- Support communications sent to [email protected].
- Technical data such as IP address, device type, and browser settings.
How we use information
- To provide access to courses and issue certificates.
- To improve content and troubleshoot issues.
- To communicate about updates, security, and service changes.
- To comply with legal obligations.
Cookies and local storage
We use necessary cookies and local storage to remember your theme, favorites (“Fallows”), and cart selections. Analytics, if enabled, will be privacy-friendly and aggregated.
Legal basis
We process personal data under the lawful bases of contract (service delivery), legitimate interests (service improvement), and consent (marketing).
Sharing
We do not sell personal data. Limited sharing may occur with processors that help us deliver services (e.g., payment, email). Contracts bind them to confidentiality and security.
Data retention
We retain account data while your account remains active and as required by law. Support messages are typically deleted after 24 months.
Security
We use encryption in transit, secure credential storage, access controls, and regular audits. No method is 100% secure; please use strong passwords.
Your rights
Depending on your location, you may request access, correction, deletion, or restriction. Contact [email protected] to exercise rights.
Children
Our services are not directed to children under 16. We do not knowingly collect data from children.
International transfers
When transferring data, we use appropriate safeguards such as standard contractual clauses.
Contact
For privacy inquiries: [email protected] • +1 (332) 223-8745
Changes
We will update this policy as our services evolve. Material changes will be announced on this page.