How long do I retain course access?
On-demand video courses include lifetime access to lesson updates. Live online and workshops include recordings and materials for 12 months.
Frequently asked questions
Do you issue a certificate?
Yes. After completing required lessons and passing quizzes, you receive a named certificate of completion from Pushnest Tilecraft.
What is your refund policy?
On-demand courses: 14-day refund if under 20% progress. Live/workshops: full refund up to 7 days before start; transfers allowed.
Which tools do I need?
We provide a checklist for cutters, trowels, spacers, membranes, and PPE. Each catalog item lists prerequisites.
What are the technical requirements?
A modern browser, stable internet, and speakers/headphones. No special software is required.
Do you train teams?
Yes. We customize learning paths for contractors and facility teams, including standards compliance and field checklists.
How do I get support during a project?
Use the course Q&A or email [email protected] with photos and dimensions. We reply within one business day.
Can I learn offline on-site?
Yes. Downloadable checklists and transcripts are included for offline reference. Videos require an internet connection.